Workflow Picture To Manage Online Sales Channels - Learn How It Works

Details of the Agiliron Online Sales Channels and the Data Flows

Online Channels - How It Works

The Workflow Picture below provides an overview of a typical business process to manage one or more online sales channels - demonstrating sales through two independent webstores (one for wholesale customers and one for retail customers with different pricing - it could just as easily have been used to target different retail or niche segments) and the eBay Auctions marketplace or eBay Stores.

The various steps outlined in this process are:

  1. Selecting products and inventory to be sold thru an online channel
  2. Assigning prices to the the selected products for sale
  3. Pushing the selected products and pricing information to the sales channel
  4. Purchase of one or more products by an online shopper
  5. Capturing the transaction information - Customer, Order Details
  6. Handling of any Customer Support items in the context of the customer or order
  7. Order Fulfillment and Payment Processing
Business Workflow
How It Works - Online Channels - Business WorkFlow